What people say about the app and what you say back. Two numbers live here and they are not the same: the store's public star rating, and the average of the reviews collected. Writing a reply and publishing one are two separate calls — an agent can draft, only a person publishes.
All 7 tools here are live on the hosted server. 4 of those answer a read-only token; the other 3 need a full-access one.
get_reputationreadThe snapshot: mentions held, how many carry words vs stars only, the star histogram, and how many reviews have no answer.
list_mentionsreadThe reviews themselves, newest first. answered:'no' is the reply backlog; 'pending' means an answer is written and the store has not shown it yet.
get_store_ratingreadThe public star rating per storefront, with yesterday's reading beside it. A null average means nobody rated — never zero stars.
draft_replywriteWrite a reply to one review. Saved as a draft; nothing is published until someone sends it.
list_repliesreadThe ledger of replies you sent — drafted, published, refused — with the review's words beside each row.
send_replywritePublish a draft. The store is read first and the send is refused if it would replace an answer you did not write.
cancel_replywriteCall a draft off, or take a published reply back down. The row is kept either way.